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FAQ’s On Windows 10 And Is It Right For Me?

8/7/2016

 
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Over recent months I have received many queries about Microsoft Windows 10, this blog addresses many questions such as… Is it right for me? How do I upgrade? How much does it cost? Will I be better off?

Who can upgrade?
Anyone with computer with sufficient spec and the price of a licence.



​Thanks for that, but what are the specs and how do I know what my computer has?

Ok the specs are Processor:1 gigahertz (GHz) or faster processor RAM:1 gigabyte (GB) for 32-bit or 2 GB for 64-bit Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS Graphics card: DirectX 9 or later with WDDM 1.0 driver Display: 800x600

And to find out the info…

For Windows XP Click Start > Click Run > Type msinfo32 > Click OK

For Windows Vista Click Start > Type msinfo32 (in the Start Search box) > Hit Enter

Who can upgrade for free?
Users currently running Windows 7 or Windows 8.1, if you use Windows 8 you will need to do the FREE upgrade to Windows 8.1 first. And you will need to do this before the 29th of July 2016.

So why Windows 10, what happened to Windows 9?
The proposed reasons range from the number 9 is considered unlucky in Japan, to ‘because 7 8 (ate) 9’, to the official Microsoft line that… Windows 10 represents such a leap forward we missed out 9. My opinion is that the Apple operating system is OSX ‘X’ being the roman numeral for 10, and naming it Windows 10 is little more the keeping up with the competition.

What’s in it for you?
Support for Windows XP has been and gone and support for Windows Vista ends April 2017. Mainstream support for 7 ended in January 2015 and extended support will end in January 2020 less than 3 ½ years, extended support for window 8 will go on 2023.
Windows 10 is a ‘lighter’, more efficient operating system than its predecessors, is has a good look and is easy to get the hang of.

But I like Windows 7…
Good Windows 10 is much the same as 7 with a prettier interface and slightly updated language (e.g. ‘All Programs’ has become ‘All Apps’). All this and it uses less system resources leaving more power for your hungrier Apps.

But I like Windows 8...
Try Windows 10… enough said!!

I have heard bad things about Windows 10...
Back in 2001 I clearly remember very similar gripes and groans about XP and again in 2009 about 7. When Microsoft retired XP 14 years later it was like sending off an old friend!

So… do you think I should upgrade to Windows 10?
Yes. Since I can remember updating your computers OS has been rule one of keeping your computer safe and running well and although the Windows 10 download is the best part of 4 Gig (unpacked) most of it is security related.          
 
Is upgrading hard?
No, to Microsoft’s credit the do really seem to have put some thought into it and made it as straight forward as posable, if you are upgrading from 7 or 8 all your files folders pictures music etc.. will NOT be lost and they will be where they usually are.

Do I have to upgrade my MS Office package?
No I have personally upgraded computers with Office 2000 on them that are continuing to work as anticipated. However, if you are using a version that is very old, my advice would be to have a look at office 365, it is without doubt the best version I have ever used and it is available from £37.20 annually or £3.70 monthly. More on Office 365 > 

Will I need to get a new printer?
This is highly unlikely! I have hooked up some really old printers to Windows 10. Here is a useful guide >

Is Windows 10 spying on me?
Windows 10 is designed to collect anonymous data on the usage and crashes of the OS and apps for the purposes of improvement and development in much the same way Google, Apple and many others do. With Microsoft well on its track  of having Windows 10 installed on 1 billion devices in the 1st 12 months, I am sure they have little interest in your holiday snaps or the letter you wrote in protest concerning your parking ticket 3 years ago! In fact, your Tesco Clubcard collects more information specific to you personally.
 
So in conclusion...
I like Windows 10, it feels like Microsoft have listened to the people that will be actually using it day-to-day, not just a small group of us geeks! It also feels like it has some longevity and is versatile across many devices.

What is the Best Antivirus Software?

16/4/2015

 
What is the Best Antivirus Software?
A straight forward question, with no, one definitive answer!

There are so many quality products, with prices from free upwards. There are so many terms used to try to single one out as better than another, after a while it all gets a bit confusing. I think that a good antivirus program, being used properly is what is needed. So to that end here are a few tips to help make sure you are getting the best out of the antivirus software you have.

  1. Ensure that your antivirus software is on. This may seem simple but is often over looked.
  2. Check your antivirus software is current. It is easy to have installed a good antivirus program but it's often not until there is a problem that we realise it is the 2012 version and is no longer doing its job. Often when you buy a new computer, it will come with a free trial, these trials can last as little as 3 months and the expiry date can easily be overlooked.
  3. Make sure your antivirus software is up to date. It may seem annoying that sometimes every time you want to use your computer it's doing another update but this is to help protect you.
  4. Your operating system needs to be up to date. Your antivirus software works "hand in glove" with the operating system.
  5. Take a few minutes to configure your antivirus software correctly. Most antivirus programs will require a little setup, most updates, scans, real time shields can be set to run automatically, usually at times more convenient for you.
  6. Avoid turning your antivirus software off. Sometimes is can be necessary to turn off your antivirus software, such as installing a new printer often request that you temporarily disable the antivirus software to aid a smooth installation. This is fine but do reactivate as soon as possible. If your computer is a shared computer it is always worth checking whether the user before you has deactivated the antivirus, and forgotten to turn it back on.
  7. Be suspicious of emails. If you don't know the sender or were not expecting an email form the sender… do NOT open it, just delete it. If the email was important and the sender needs to contact you the sender will find another way!
  8. Read the pop up boxes asking you to check and uncheck items when downloading from the internet. Some internet pages will have additional pop-up boxes that may be nothing to with what you were looking for. These checkboxes represent your choices and they will do what you allow them to.
  9. If you have a problem, deal with it now! The chances are it will get progressively worse if left!
  10. Don't forget about your tablets and smartphones. These days they are as much a computer as your tower or laptop and need protecting with an antivirus app the same way.

How to Keep Your Computer Running at it's Best

2/10/2014

 
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How to keep your computer running at it's best Some general tips and advice to help keep your computer running at it's best. 








  1. Protect your computer from dust, where ever possible, do not put your tower PC on the floor, keep it away from the tumble dryer and preferably in a different room to an open fire. 
  2. Use a tray to put your laptop on. I like the trays with the bean bag bottoms; they provide a sturdy, comfortable work base and prevent dust being sucked up in to it from carpets beds and sofas.
  3. Don’t eat or drink over or near your computer. I know this can be tempting or can be done without registering we are doing it but it only takes one slip! Invest in a surge protector, laptop or tower… this can save you a lot of money and endless hassle.
  4. Surge protectors are readily available (I bought my last one from Argos) and are not much different in price from an extension lead. 
  5. Most new computers come with a utility to make a set of backup discs, don't put it off! Get it done as soon as you can, you will usually need 4 or 5 DVD's and just follow the on screen prompts. When you have made the backup's pack them in a way that they don't get scratched or damaged then store them in a safe place where you know where they are if you need them.  
  6. Use a quality Anti-Virus Program. Make sure it is configured to update and scan your computer at regular intervals. Make sure your operating system is set to update automatically too.  
  7. PC stands for ‘Personal computer’, where ever possible try to keep control of what happens to it and what is down loaded on to your computer.  
  8. Programs that promise to fix all your computers problems and or make it run faster in just three clicks will not work! Be sure to remove tool bars that you didn't ask for, want or need.

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