Support Centre

Online Support

Remote support for your computer, tablet & smartphone issues. File Genie offers a remote support service to home users. If you are having a problem with your computer, File Genie can connect with you securely over the Internet and help you by walking you through the issue or taking control of your computer and doing it all for you.

Telephone Support

Instant support for your computer, tablet & smartphone issues. File Genie offers telephone support to home users. If you have issues operating your computer software, hardware or get stuck, just give Ben a call and we will help resolve the problem.

Driver Downloads

Download drivers for the common manufatuers of computers, laptops and netbooks.

Laptop & Smartphone Loan

One of the founding ideals of File Genie... Laptop and smartphone loan was one of the founding ideals of File Genie. File Genie has listened to clients and asked those that are not yet customers “how can we help"? Being without your computer, laptop or smartphone, even for a short while was one of the things that feared you most.

FAQ's

Common questions about File Genie, our services and your computer, laptop and smartphone.

Local Links

Connecting with and supporting local businesses.