So, what are the options?

• Update to Windows 11
  If your system supports it then you can install Windows 11 for free – check to see if your system meets the minimum requirements by opening Settings > Privacy and Security > Windows Update. Make sure you backup your computer before you install any updates!

 

• Update Outdated Components
  Windows 11 requires a Trusted Platform Module (TPM 2.0) chip. You could upgrade your PC to include a TPM 2.0 chip but doing so may actually require a new motherboard etc and should probably only be considered if you have the skills or an IT specialist on hand.

 

• Pay to Extend your Windows 10 Licence for 1 Year
  This is really only a short term solution until you have to invest in a new PC but it can buy you a bit of time while you research your options. Microsoft have said this will cost $30 (USD) for individuals and will be available in November 2025. Businesses can already purchase the extended security update through the Microsoft Volume Licensing Program, at $61 USD per device for Year One. Find out more here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates

 

• Buy a new PC
  If you’re thinking of buying a new computer then now might be a good time rather than investing in legacy technology. Use a trusted technician  to help guide you on the best options to suit your needs rather than buying the first shiny PC you see in store. To invest in a new PC, take some time to evaluate what your needs are before you begin the search. This will help you narrow down to a few options and ensure you get a machine that will serve you well. 

 

• What will the main use of the PC be? Gaming would require a top notch graphics card and you’d probably need a separate tower/monitor setup. If you would mainly be using your PC for browsing the internet and writing emails then an all in one or laptop could be a nice, sleek alternative.

 

• How many people will use the PC? If you need a family workhorse that can do everything from office tasks and design work to gaming and online shopping then an all singing all dancing tower and monitor will fit the bill.

​Whatever your requirements, there is the perfect solution out there for you and File Genie are on hand to offer advice and support. They can even source the parts and build your dream machine for you!

Get in touch and talk us through your needs.

How old is your computer?
The average lifespan of a computer is 4 years so if your machine is older than that then you might start to see signs of wear and tear. Good general maintenance and cleaning will stretch its lifespan a little but after a certain time it will struggle to keep up and you will need to replace it.
 
Have you maintained your computer?
If you’ve neglected to keep on top of the maintenance and cleaning side of things with your computer then this will definitely reduce its life. Dust builds up on the components and fan can cause overheating which will damage the computer so always try to keep your computer clean and dust free.
 
Is the fan working overtime?
While a bit of heat is normal when the computer is running, significant heat and a very noisy fan indicate the computer is overheating. This could be another sign you need to look for a replacement machine.
 
Can you update it to the latest operating system?
If your computer can’t support the latest operating system then you could be in for trouble- new software will often not support older operating systems.
 
Is it running out of memory?
If you're having issues such as not being able to run two applications at the same time or your computer is sluggish and constantly crashes then you might find your computer doesn’t have enough RAM or is running out of room in the hard drive. Upgrading to more RAM or switching out the hard drive can remedy this but it might only be a temporary fix if the machine is old.
 
Is it slow to start up and shut down?
Another sign it might be time for an upgrade is if it’s taking an age to boot up or shut down your machine. Over time, computers slow down and while you might be able to improve some issues with some general maintenance or upgrading the hard drive to an SSD if the computer is too old then it is probably time to replace it.
 
Can it run the latest software programmes?
If your computer can’t run new software then that is a warning sign that it is too old and needs updating. Anti virus software providers often stop supporting older versions of your PC leaving you vulnerable to viruses and malware.
 
Is it reliable?
If you can’t rely on your computer to handle the day to day tasks then it sounds like you should be looking to replace it. Of course, there may be an easy solution that a computer specialist would be able to remedy but if it is costing you time and money then it might be worth upgrading to a newer model.
 
Would it cost more to upgrade or repair than to replace?
If the cost to repair or upgrade would be more than a new machine then the only right answer is to replace the computer. A new computer should be seen as an investment for your business and don’t forget it is a genuine business expense.

Never underestimate the value of a reliable computer for your business - if a new PC will cost slightly more than an upgrade but will save you time and mean you can get back to work quicker then it is worth taking into account when deciding whether to repair or replace. 
 
File genie can help with any concerns you have with your PC and can advise on maintenance, cleaning and antivirus protection.
 
Contact Ben for further help.

If you’ve had your phone for a few years, you’re probably starting to see signs that it might be time for an upgrade.

The battery is probably running out much more quickly and you might find your fun running much slower than before.

There are some things you can do if you’re not quite ready to change up your phone:

• Delete apps you don’t use- this will free up vital space on your phone and help speed things up a bit.
• Update your operating system.
• Get rid of live wallpaper- it might look cool but it’s seriously eating into your phone's memory and battery life.
• Remove apps you no longer use.
• If you have an iPhone, turn off Siri. Although Siri’s suggestions can be quite handy it also slows down iPhones, especially older ones.
• Restart your phone- this clears the memory and can fix glitchy apps.
• Clear the cache.

If the above doesn’t help improve the performance of your phone as a last resort you can try a factory reset. Be warned this does wipe everything from your phone so you need to back up all your important data before you perform the reset!

Upgrade Your Smartphone?
If you’ve decided to splash out on a new phone, we highly recommend doing your research first. Check out this handy guide from Which? It covers everything to help you make the best choice for your budget.
 
In the past, when it came to upgrading your mobile phone there had often been significant improvements in technology that made it tempting to buy a brand-new handset or sign up to a contract to get hold of the latest model. But advancements in smartphones have slowed making the hefty price tag that comes with buying a new model much less enticing. Why would you want to spend £1000 on a new handset that doesn’t offer much more than your current model?
 
So, if you want an upgrade but you can’t justify buying a new model what options do you have?

Refurbished or Second-Hand Smartphone?
If you have decided not to get a brand-new phone or contract, then you’re probably looking at getting a refurbished or second-hand phone, but which option is best for you? A refurbished phone will have been checked over by professionals to ensure you are getting a phone in good working order and condition.
 
If you opt for second hand you are taking a bit more of a risk. The warranty will likely have expired and depending on the age of the phone you may not be able to update the operating system to the latest version. Check the phone doesn’t have any accessories missing and that there is no damage to the charging port. Be aware of scams, especially if you are buying on a site such as Facebook Marketplace. If you are in any doubt, walk away.
 
If you are at all unsure about any of the above procedures or want help choosing a new phone, we highly recommend getting in touch with a File Genie for unbiased advice and support.