Having dedicated IT support in your small business might seem like an expense you can’t justify, especially if you are a sole trader or only use a limited amount of tech within your business. But having an IT expert you can call upon when you have an unexpected tech issue is invaluable and doesn’t mean you have to spend a fortune on an extra member of staff. It’s not advisable to just wing it with your IT support unless you have the time and knowledge to keep on top of everything.
Repairs and Refurbs
IT support will be able to help when your tech fails, be that pc’s malfunctioning, smartphone suddenly not working, cracked screens or viruses. Being self-employed means having reliable hardware is essential, so if it breaks or stops working you need to get it sorted as soon as possible.
Get Help Setting up Networks
Having IT support means you can be confident you’ll have a reliable network set up. They will help make sure you have the right equipment for the job and that it is running at its best. They can also offer advice on your internet and WIFI setup, help you check your broadband speed and make sure you’re getting the fastest connection available.
Having antivirus is a must and not just for small businesses. Everyone should have up to date antivirus installed on all devices (including smartphones). Hacking, phishing and viruses are constantly evolving so a comprehensive antivirus is one of the most important things to keep on top of.
Help with Onsite and Offsite backup
Backing up your data is crucial and your trusty IT support will be able to help you set up an external backup and cloud storage to keep your precious information safe and secure.
PC and Device Health Check
Finally, having a tech person you can trust and rely on means you can call on them to carry out a regular health check on your PC and other devices. Not just for when things go wrong, they will also be able to help you manage and clean up your files, check for any software updates you might need and give you peace of mind everything is working as it should.
Contact us if you need any help with your PC or devices or want to talk about how File Genie can help with your small business IT.