Peterborough : 01733 306 133
File Genie
  • Home
  • Getting Personal
  • What We Do
    • Computer Repairs & Upgrades
    • iPad & Tablet Repairs
    • Smartphone Repairs
    • Data Recovery
    • Virus & Spyware Removal
    • Antivirus Setup
    • Software Install & Setup
    • Tuition
    • More... >
      • Computer Health Check
      • Computer Cleaning Service
      • Full Windows Reinstall
      • Install Components & Upgrades
      • Sourcing Components
      • Hard Drive Replacement
      • DVD & CD Drives
      • Memory (RAM)
      • Broadband Internet Issues
      • Password Reset or Recovery
  • Support Centre
    • Online Support
    • Telephone Support
    • Driver Downloads
    • Laptop & Smartphone Loan
    • FAQ's
    • Local Links
  • Price Guide
  • Reviews
  • Blog
  • Get In Touch

Home and Small Business Support for your Broadband

17/5/2021

0 Comments

 
Home and Small Business Support for your Broadband
Reliable, affordable broadband is an essential utility for all homes and businesses but making sure you have the best deal for your needs can be a bit of a minefield. There are so many providers offering various different packages,it’s enough to make your head spin! How do you know when you are paying too much? How do you know you have the right package? There are a few simple steps you can take to help ensure you’re getting a reliable broadband service without paying over the odds.

  • Use comparison websites such as Uswitch - they do the hard work for you so you know you're getting the best deal for your needs.
  • Head to Which? for thorough, unbiased reviews and expert advice on all the available broadband deals
  • Ofcom provides free, helpful advice if you’re having problems with your broadband and information on complaints and compensation.
 
Some common complaints for broadband users in the UK include slow speed, poor signal, limited technical support and high prices.
 
Slow Speed
There are a few reasons why your broadband speed might be slower. First of all, establish what type of internet you are on, ie ADSL or fibre. ADSL broadband uses a standard copper telephone line and speed can be massively affected by how close you are to your telephone exchange. Fibre broadband is much faster and reliable than standard ADSL internet, it uses fibre optic cables to deliver super fast internet direct to your home. Secondly, check the age of your router. An older router can cause a slow connection speed and simply upgrading to a newer model or updating the software will solve any connection speed issues.
 
Poor Signal
Limited wi-fi range causing a weak signal will slow your broadband connection right down making internet browsing and online gaming a nightmare. Various factors can cause a poor signal. Again, check the wireless router- is it old and in need of replacing? Where is your router placed? Pick somewhere in the middle of the house in order to get a better signal throughout the building. Avoid plugging it into a telephone extension cable- it will work much better if plugged directly into the master socket.
 
Paying Too Much
This is where price comparison websites come into their own. You can easily search for the right package for you and get the best deal possible. Make sure you check when your current contract is due to finish- many people forget to renew their broadband and end up on an expensive package once their current deal expires. Put a note in your calendar to check for new deals when your current one is due to run out. Don't be afraid to negotiate with your provider, you could end up on a better deal than the one you’re on right now as they often reserve their best deals for new customers or retaining old customers.
 
Limited Support
If you’re struggling with the tech side of your broadband connection don’t be afraid to ask for help. File Genie can communicate with your provider to help make sure you’re getting the right service for your needs.
 
Technology moves on and deals are constantly changing. Keep an eye on it just as you do with your car insurance and move to a better deal if you see one and you’re current contract is due to run out.
​
Are you having slow connection speed issues? Need some help with your broadband? Give File Genie a call.

0 Comments

    Search

    Categories

    All
    Android
    Antivirus
    Apple
    Apple IWork
    Black Friday
    Broadband
    Christmas
    Computer
    Computer Repairs
    Computer Surgery
    Computer Virus
    Cyber Fraud
    Cyber Monday
    Digital Legacy
    Email Attachments
    Emails
    Environment
    Files & Photos
    File Storage
    Geeks
    Google Docs
    Internet
    Internet Service Provider (ISP)
    Laptop
    Laptop Loan
    LibreOffice
    Microsoft
    MS Office
    MS Office 365
    Operating System
    Payleven
    PC
    PC Repairs
    Personal Care
    Phishing
    Safe Password
    Safety
    Scam
    Screen Protectors
    Smartphone
    Smartwatch
    Social Media
    Support
    Tablet
    Tech
    Upgrade
    WFH
    Windows
    Windows 10
    Windows 7
    Windows 8
    Windows 8.1
    Windows Vista

    Archives

    June 2022
    April 2022
    March 2022
    February 2022
    January 2022
    November 2021
    October 2021
    September 2021
    August 2021
    June 2021
    May 2021
    May 2020
    April 2020
    April 2019
    December 2018
    November 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    August 2017
    March 2017
    January 2017
    November 2016
    October 2016
    July 2016
    April 2016
    March 2016
    April 2015
    March 2015
    November 2014
    October 2014
    September 2014
    August 2014
    May 2014
    April 2014
    March 2014
    February 2014
    November 2013
    October 2013

    RSS Feed

File Genie is an approved member of Safe Local Services
File Genie - Computer Repair Reviews on Freeindex
We accept payments with Payleven powered by sum-up

What We Do

  • Computer Repairs & Upgrades
  • Laptop & Netbook Repairs
  • PC Repairs & Upgrades
  • iPad & Tablet Repairs
  • Smartphone Repairs
  • Data Recovery
  • Virus & Spyware Removal
  • AntiVirus Setup
  • Software Install & Setup
  • Tuition

Support Centre

  • Online Support
  • Telephone Support
  • Broadband Internet Issues
  • Password Reset or Recovery
  • Driver Downloads
  • Laptop & Smartphone Loan
  • Internet Security
  • FAQ's
  • Local Links

Follow File Genie

Enquiry

  • Customer Reviews
  • File Genie Blog
  • Get in Touch

Contact Us

Tel: 01733 306133
Mob:
07872 052 751
Email:
genie@filegenie.co.uk

Address

10 Christopher Close, Dogsthorpe, Peterborough, Cambridgeshire, PE1 3YA

Sitemap   |   Cookies   |   Privacy Policy   |   Terms & Conditions
© 2022 Copyright File Genie Peterborough: Personal Care for your Computer, Tablet & Smartphone. Providing computer, tablet & smartphone repair services throughout Peterborough and Greater Peterborough in Cambridgeshire. www.freeindex.co.uk
  |  Website Design by Creative Remedy